mirror .org

[sevenzip/7-Zip.git] / www.7-zip.org / support.html

diff --git a/www.7-zip.org/support.html b/www.7-zip.org/support.html
index e758dd6..3262b52 100644 (file)
--- a/www.7-zip.org/support.html
+++ b/www.7-zip.org/support.html
@@ -46,16 +46,28 @@
 \r
 <H1>Technical Support for 7-Zip</H1>\r
 \r
-<P>Before requesting customer support for 7-Zip, please check that you use \r
-latest version of 7-Zip. Check out the 7-Zip help system also.</P>\r
+<P>Before requesting customer support for 7-Zip, please\r
+<UL>\r
+  <LI>Check that you use latest version of 7-Zip. \r
+  <LI>If you have 64-bit Windows x64, check that you use 7-Zip x64.\r
+  <LI>Check out the 7-Zip help system also.\r
+  <LI>Read <A href ="7z.html">FAQ</A>.\r
+</UL>\r
 \r
-<P>Please use 7-Zip forums for all common questions; you can get answers on the \r
-forums from 7-Zip developers and from other 7-Zip users. Please write only in English.</P>\r
+<P>Please use 7-Zip forum for all common questions; you can get answers on the \r
+forum from 7-Zip developers and from other 7-Zip users.</P> \r
+<P>Please write only in English.</P>\r
 \r
 <P><A href="http://sourceforge.net/forum/forum.php?forum_id=45797">7-Zip's Forum at Source Forge</A></P>\r
 \r
-<P>If your question is about 7-Zip, please provide the information about 7-Zip version and \r
-Windows version.</P>\r
+<P>If you post a message to forum about some problem with 7-Zip, please provide the \r
+following information about your system:</P>\r
+<UL>\r
+  <LI>7-Zip version and type (32-bit / 64-bit)\r
+  <LI>Windows version and type (32-bit / 64-bit)\r
+  <LI>CPU type\r
+  <LI>RAM size\r
+</UL>\r
 \r
-<HR><P><SMALL>Copyright (C) 2009 Igor Pavlov.</SMALL></P>\r
+<HR><P><SMALL>Copyright (C) 2010 Igor Pavlov.</SMALL></P>\r
 </TD></TR></TABLE></BODY></HTML>\r